Infiniti Customers can make a payment on their auto loan online using the Infiniti Financial Services automated payment system provided by BillMatrix Corporation. The BillMatrix automated payment system is available 24 hours a day 7 days a week for customers to utilize and submit their monthly car payment conveniently. The site will accept payments via electronic bank draft, MasterCard, Visa, Discover, debit, etc.
To submit your payment online using the BillMatrix system customers should visit (https://paymentsinfiniti.billmatrix.com). At the site select the Start Payment Process button and enter your Infiniti Financial Account information, zip code, and phone number. You can locate your IFS account number by checking your billing statement.
The next step is to select your payment type or how you want to make your payment. The options for making payment are indicated for you to select. After making your selection before the payment is electronically submitted you will have a chance to review it ensuring everything is right. The last step is to authorize the payment and it’s sent.
Payments are posted to your IFS account typically the same day depending if the payment was submitted prior to 4pm otherwise it will reflect the following business day. If users experience any problems with the payment service they can contact a Customer Service Representative between the hours of 7:30am to 8pm Central Standard Time at 1-866-694-5859.
Customers also have the option to forgo the BillMatrix automated payment service by calling in their payment at 1-800-606-7385. There is a service fee for using BillMatrix which is $12.95 when paying with Visa, MasterCard, or Discover credit cards. A fee of $5.00 is assessed for electronic drafts from checking account and debit card payments.