– Check Card Balance

If you have received a gift card, you can see all the data about it and check the balance by visiting the website The website provides assistance to customers in the use of cards, obtaining information about the card as well as card management, as this website is provided by Swift Prepaid Solutions.

Prepaidcardstatus Activation Process

In order to start using the card, you need to activate it by logging in on the website. The first thing you need to do is to record all the information about the card (its 16-digit number), as you will have to use it in the registration process. The site asks for your card number and the 3 digit code on the back.

Fill in all the blank fields with the relevant information and enter your profile. The other option for activating or logging in to your account is to select the blue “Use wallet username” link under Have a wallet? Users that select this option will need enter their Username and Password to sign in.

If you have trouble logging in to your account, you can restore it using the link to recovery your account The Username feature requires you to enter your email address which checks for an email match with their system and then your username will be sent to your email address OR for password resetting you will need to enter your username and answer a challenge question.

Features and Functions of Prepaidcardstatus

When you log in you will get access to all the functions that are available to you. The platform allows cardholders to view their account information pertaining to their prepaid card. They can perform the following options:

  • Check their available card balance
  • Update their card or wallet profile
  • View and print their transaction history
  • Contact the online web support

You can obtain the information you need, regardless of the device you use to access the site. Before they make a purchase with their card they can easily check their balance or previous transactions by simply logging in.

Questions for Customer Care

If you have any questions concerning the use of the website Prepaidcardstatus or on the card, you can contact support by phone 1-866-230-3809 or through the web site. At the bottom left of the screen is a web support button. Click the button and complete the online form filling in all of the blanks. The details that need to be filled are:

  • First name
  • Last name
  • Phone
  • Email address
  • Card number
  • Reason code
  • Other
  • Questions/comments

During the appeal, you will be given a choice of the reason for this appeal, this is done specifically in order to classify the questions coming from customers and to speed up the answer. Here are some of the more popular reasons cardholders reach out to Customer Care:

  • Do I need to activate my code
  • How do I check my balance
  • Does my card have cash access
  • How do I dispute a transaction
  • Where can I spend my card
  • How do I report my card as lost or stolen
  • What do I do if I never received my card
  • What is my PIN number
  • What is my card security code
  • How do I update the address connected with my card


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