– Pay Bank Loan

Through website Citizens One Bank loan customers can make their monthly loan payment online.

The site is free of charge to utilize and customers can check-in for an online account to set up repeated payments or make a one-time handheld fee each month their payment is owing.

Citizens Bank One Time Pay Option

In the case you want to pay your bill by hand each month online through Citizens you should follow the next steps:

  1. visit their
  2. look for the orange “Make a One-time payment” button and click that button.
  3. select the orange Continue button or simply wait 30 seconds for the website to redirect you to the payment page.

You should enter several account details at the Citizens Bank One Time Pay Service page, such as:

  • enter your 14 digit account number
  • Enter the last 4 digits of your social security number. If you don’t know your account number refer to your most recent loan statement and locate it there.

You will have the possibility to enter your bank routing and checking/savings account number to enter your electronic debit after your account information is displayed. When paying via electronic debit your payments will post to your account on the same business day if paid prior to 5:30pm Eastern standard time. Payments made afterwards are posted the following business day.

Recurring Payment Option

In the case customers want to make payments automatically constituted from their personal checking or savings account can use the Recurring Payments function at This option allows users to set their monthly payment schedule date and their payment will be debited from their account each month on the day they establish.

For beginnig this procedure you should only choose the orange “Set up Recurring Payments/Login” button. You will be redirected to the Citizens Bank Biller Payment Service designed strictly for accepting loan payments. At the site you will need to select the blue Sign Up Now link and enter the following details which are used to setup your account:

  • Name
  • User name
  • Password
  • Email address
  • Mail Address
  • Account number
  • Last 4 digits of your social security number
  • Contact phone number
  • Select the blue Submit button

After you've set up your online account, you should keep your checking/savings account information for automatically debiting your payments every month. The other benefits of this service are:

  • Receive electronic receipts for payments
  • Receive electronic receipts for upcoming payments due
  • View your payment history
  • Receive 13 months of payment history
  • Receive mobile or email alerts

Citizens Bank Pay Loan Options

If you use Citizen Bank Pay Loan Options you can submit your payment online, it is the preferred route for lots of customers. Other options available to customers are the conventional ways by mail, phone, in person, etc. Here are some payment option details:

Pay in Person

You can always make a payment at the nearest Citizen Bank subsidiary in your area. Payments that are made in person are processed the same day. After considering all payment methods, customers can make sure that the most convenient and quick option is the online payment service, not to mention that it's free.

Pay By Mail

In the case, you pay by mail you will need to apply for a loan statement which contains your payment remittance address and detachable invoice. Write a personal check for payment when choosing this option and allow up 4 to 7 days for delivery and processing

Pay By Phone

If customers wish to make an immediate payment by phone they need to call 1-888-805-0200 for using the automated service. There is a fee associated with this feature which is $12.50. Please allow up to 1 business day for processing phone payments.


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