Customers of Midland Mortgage can manage and access their home mortgage information online at (mymidlandmortgage.com). The site is free to use for customers and they have 24 hours a day access to their mortgage information every day. The site is easy to use online requiring users to sign on using their loan number and password. First time users of the site can register to access their account on the homepage of the site.
After setting up your account customers can sign on and view all of their mortgage information from the My Midland Mortgage site. The site is accessible from any computer or mobile device that has a browser and internet service. Customers can make their monthly mortgage payment using the service for free. There is also an option to enroll in their automatic payment program which requires users to setup their personal bank checking or savings account for automatic withdrawal each month.
The option to still submit a payment the traditional ways such as by phone or mail are still available for customers. Under the Contact US tab there are links for paying by phone or mail that provides the proper phone number to call and mailing address to mail in your check.
My Midland Mortgage makes it easy for customers to view their mortgage balance, escrow details, interest amounts, payment history, and more. When a customer has a question or issue with their account they can simply login online and find an answer to their question versus calling customer service. Customer service is not available for questions about your account around the clock but the My Midland Mortgage site is.
Customers can view their mortgage documents from inside their account. Those documents are stored inside your account for you to review at any time. There is also a mortgage assistance program for customers who are experiencing financial hardship. There is an application process required to be accepted into the program and the documents are available on the site.